OY. VEY.
OY. VEY.
OY. VEY.
Ending our beautiful vacation, we’ve returned to a sea of Mucinex and Kleenex. According to Cruising Facebook pals, we’re not the only ones who brought home a little something extra from our beautiful time in Mexico. It seems that lots of people went home sick. Looking back, we regret nothing. As the days go by, we’re both feeling better.
During these days of sneezing and wheezing, the last thing I needed was to wake up to seven emails from our TV/Phone/Television carrier. Sometime between 4pm and midnight on Sunday night, I requested a change to my phone passwords, SIM card, and everything to do with my account.
Now, I know cold medicine can do crazy things to the mind, but I’m quite sure I was either suffering or sleeping during that time. I’m quite certain changing my phone passwords wasn’t on my To-Do List.
When I checked my emails the next morning while in a medically induced fog, I might have let out a few nasty words. Then, I needed to get to work. I first talked with the computer-generated router. Can they make these devices any more unpleasant??????? It routed me to a wonderful woman in New York named Rosie.
And so it began.
“Oh, this is terrible. Yes, I can see the changes were made yesterday. Oh, your phone doesn’t work anymore? Oh, I can see that. Hmm. I need to transfer you to the Cellular department, as my speciality is Television service.”
“Bye, Bye Rosie.”
A friendly “Hello” to Brad in Florida.
“How is the weather in Nevada? Yes, I can see you are having some trouble. Started about 4pm yesterday? Yes, I see that. Well, I work with new accounts. I need to route you to the fraud department. Can I put you on a short hold?”
“Bye, Bye Brad. “
On to Ike in South Carolina.
‘How’s your day going? Oh no….. I see you’ve been hacked. Hmmmm. this is a bit more technical than I can handle. I need to route you to our technician that works in that department. Can I put you on a short hold?”
So long, Ike. Nice talking to you.
Can you please help me, John in Wisconsin?
“Let’s get to the bottom of this. I’ll need some information to get you up and running.”
John was the man, after quite the journey around the country.
Indeed, I was hacked. How this happened, I have no idea. If not for my daily inspections for signs of fraud, I never would have known why my phone suddenly stopped working. Along with the fraud situation, I found that I had two charges that had been added to my account in error. Wisconsin John ended up saving me $80 a month in charges, while fixing my phone.
Fraud is no joke. As we become more dependent on technology in our daily lives, the chances of being hacked increases. It’s just the way it is these days. If only all that energy could be used for good instead of thievery, the world would be a much better place.
All things are on the mend. Our colds are slowly leaving us. The hack is a thing of the past. Now, the biggest problem is where we’ll take our next cruise. Very Lucky Hubba-Hubba-Hubbie won us a cruise for two! Any length, any destination. It’s all up to us.
When one vacation ends, another is planned!! Stay tuned. More adventures are on the way!
