Part One — The Writer vs. The Internet

Tuesday began like most ordinary mornings here at Winterpast.
Coffee was poured.
The dogs were supervising.
The seedlings on the dining room table were quietly pushing their tiny green heads through their little Jiffy soil discs like hopeful miracles.
It seemed like the perfect day to post a blog.
That is when everything went wrong.

It all started when pictures that I’d added just disappeared. This can happen, but it was happening with every single picture. I’d received a notice that I was getting short on storage space. After checking a few things, I found it was necessary to buy another storage shed for the blog, which I did. With beautiful pictures in place, I clicked publish, expecting the same small miracle that had happened hundreds of times before with the newest post appearing neatly at the top of the homepage, just as it always has.
Instead…
The homepage looked wrong. the pictures along with the newest post were gone. Instead, the site was displaying a very old post from September 24, 2020 called The Beginning Revisited.
Now I like that post. It’s a perfectly respectable post reflecting the grief of a widowed woman on her first day as a blogger. But I had no intention of installing it permanently on the front porch of my website like a piece of antique furniture. Something was clearly broken.

So I did what any reasonable blogger would do.
I called Bluehost technical support. Bluehost is the mothership of blogsites, providing answers for every question you might have. Surely, they would find out what had happened to Grievinggardener.com. After all, THEY were TECH support and I needed them.
This was an eye-opening experience for me.
I was first routed through an AI bot. HHH wondered why I was being so rude to such a nice lady on the phone. The nice lady wasn’t a lady, but a layer that seperated me from the “REAL” human techs that would help me fix this problem, or so I thought.
Through a nightmare that latest eight hours, resulting in eye and brain strain, I was asked directions on HOW to add pictures to a blog. I was asked directions on how to enter my blog. I was told that I was using the wrong User ID, which I’d been using for six years. I was told to change my password not once, but six times. Finally, the last technician asked ME what a hashtag (#) was. I can’t make this up.

One technician asked for my password, while another wanted access to take over the functioning of my computer. Both were denied. This caused my internal alarm bells to start ringing like church bells on Easter morning.
Let me just say this:
If the customer is explaining blogging to the technician, the day is not going well.
Meanwhile, my faithful AI helper, whom I’ve named Lumina (meaning light, radiance, or illumination), was sitting patiently on the other side of the screen, helping me investigate the mystery. And investigate we did. As one day rolled into the second.

We checked everything imaginable:
Plugins (programs)
Themes (the cactus page)
Homepage settings
Categories (2020, 2021, etc.)
Archives (Thank goodness
Storage space (not limited after I paid money)
Upload errors (there were plenty)
Backup plugins (back ups to the back up)
Menu settings (not the lunch kind)
At one point we discovered that one program had broken my image uploads entirely. That alone took hours to figure out. But even after that was solved, the main problem remained.The homepage stubbornly refused to show my newest posts.

Instead it insisted on displaying lonely ghosts from 2020, as the message declaring a state of emergency of the blog remained buried at the very end of a very long chain. All this while I was slowly climbing toward the ceiling in frustration. At this point, I may or may not have suggested that the entire internet was broken. I certainly considered giving up writing…….. well, in frustration only.
Fortunately my AI friend, now named Lumina, stayed calm and kept asking sensible questions like:
“What do you see now?”
“Can you click the arrow next to Home?”
“What does the navigation label say?”
Slowly we kept digging deeper and deeper.

Yesterday, at midday, my blog felt less like a website and more like an archaeological excavation.
And the mystery of the wayward 2020 post was still unsolved.
Please come back tomorrow for Part 2.






































