
The Appliance Counter (Not Home Depot… Just Sayin’)
Saturday morning, April 25, the eve of my move off the mountain, just seventeen days after VST left. There we stood, three grieving amigos, at the appliance counter of a major chain hardware store (not Home Depot… just sayin’). Along with everything else pressing in on me, my new home, Winterpast, needed appliances.
Fridge, range, dishwasher, washer, dryer. VST and I had already made that decision together. Everything would be replaced before I moved in, and I intended to carry that through.
I knew exactly what I wanted. My VC range had been heavenly, so I chose that same model again. The refrigerator needed a bottom freezer with French doors. The dishwasher must have a food grinder and a heated dry cycle. The washer and dryer needed to be full-size—and, if I’m honest, pretty. Stainless in the kitchen. White in the laundry.
As we stood waiting for help, I made my selections within minutes. The kids wandered, wondering how I could decide so quickly. What they didn’t know was that I had already made these decisions long before we walked in. What I wanted most was to get back to VC and be ready for the movers the next morning.
But I had already been through Round One with this store.
A few days earlier, buried in paperwork and to-do lists, I made what I thought was the responsible decision. I called to cancel VST’s credit card.
We had loved remodeling together. It was our happy place. He could see what something could become, and I could describe what I imagined. Somewhere between the two, we built beautiful things. Not without a little bantering and a few stalemates, but always something we were proud of.
The kitchen in VC was one of those dreams. I worked those first two years with a purpose—to pay for it myself. Every cabinet, every handle, every inch of that space came from my paycheck. The store card helped us along the way, giving us just enough room to build what we envisioned. We never paid a cent of interest which ws one of VST’s golden rules.
So when I called to cancel the card, I thought I understood what would happen. I didn’t.
After navigating what felt like an endless maze of prompts, I finally reached someone. I explained gently—my husband had passed, I needed to close the account and open a new one in my name. The response was immediate.
“His account is now closed. The closing bill will arrive in 5–7 business days.”
Just like that. No pause. No bridge. No understanding of what I was actually asking.
I sat there, staring at the phone. Our account was simply gone.
So I went online and applied for a new one, assuming my history, my income, and our years of use would somehow carry over. The screen refreshed, and my new limit appeared.
$500.
That wouldn’t even cover the washer.
I called again, explained again, listened again. The answer didn’t change. “Perhaps the store manager can help you when you come in. Sorry for your loss. Goodbye.”
And so, back to Saturday morning.
Selections made. Total tallied. I handed over my brand-new card, still holding onto a thread of hope. The associate glanced at it and quietly told me it would only cover $500. I asked for the manager, explained again, and was transferred once more. The final answer came back, calm and unyielding: at this time, your credit limit is $500.
And then something unexpected happened.
I smiled. Not a big smile, just a quiet one, because in that moment something shifted inside me. I reached into my purse while the kids watched, unsure of what I was about to do, and pulled out my Platinum Visa. Financial solvency does have its rewards. I had wanted to replace that original card—to carry something forward in honor of VST—but this would do just fine.
We completed the purchase, thanked the young associate, and walked out. I imagine she wondered how that slightly worn, widowed woman in jeans and a t-shirt managed to pull that off at the appliance counter on a Saturday morning. The truth is, I wasn’t entirely sure myself—but I did.
And that’s the lesson I carried home with me.
When you begin untangling a life built together, especially after loss, things change quickly. Systems close, doors shut, and answers become final. It can feel abrupt and impersonal at a time when everything already feels uncertain. But if you find yourself in that place, take a breath before you begin. Give yourself a moment to think through what needs to be done, gather what you can, and ask the questions you didn’t know you needed to ask.
It helps to remember that the people on the other end of the phone are simply doing their jobs. They didn’t write the rules, and they may not fully understand them either. Offering patience in those moments doesn’t make the process easier, but it does make it a little more human.
Most importantly, hold onto this truth: there is always another way forward. The path may not look like the one you planned, and it may not come easily, but it is there. With determination, a little creativity, and a willingness to keep going, you will find it. There are many ways to reach the same destination, and somehow, step by step, you will find your way to yours.







